Japan Rail Pass

Who can buy a Hokkaido Rail Pass?

The HOKKAIDO RAIL PASS is a special ticket that is available only to travellers visiting Japan from foreign countries for sightseeing. You are eligible to purchase a HOKKAIDO RAIL PASS if you meet one of the following two conditions:

1. You are a foreign tourist visiting Japan from abroad for sight-seeing under the entry status of "temporary visitor" ( 短期滞在 ).

* Japanese living abroad cannot use this pass.

"Temporary visitor" entry status, according to Japanese Immigration Law, allows a stay in Japan of 15 days or 90 days for "sight-seeing, etc." If you apply for a "stay for sight-seeing" when you enter Japan, entry personnel will stamp your passport "temporary visitor". Only persons who have a passport bearing this stamp can use a HOKKAIDO RAIL PASS.

Important Notice

Even if you visit Japan with an Exchange Order, to be turned in for a JR HOKKAIDO Pass, the exchange cannot be made unless you have "temporary visitor" stamp in your passport; if you enter Japan under any other official status, such as "trainee" or "entertainer", you cannot change the Exchange Order for a JR HOKKAIDO Pass. Please note that according to strict interpretation of the Japanese Immigration Law, "temporary visitor" status differs even from other types of stays that are also for only short time periods.

How to obtain Hokkaido Rail Pass

If you purchase a PASS outside Japan

  1. Purchase an Exchange Order before you come to Japan

    You need to purchase a JR HOKKAIDO RAIL PASS Exchange Order before you come to Japan. JTB New Zealand Ltd is one of a few authorized sales agents for Japan's National Railway Group and offers a full selection of rail pass options. After you arrive in Japan, you turn in the Exchange Order to receive your Rail Pass.
  2. Present your Exchange Order and obtain your JR HOKKAIDO RAIL PASS after you arrive in Japan

    Upon arrival in Japan, you need to turn in the Exchange Order to receive your JR HOKKAIDO RAIL PASS at an applicable JAPAN RAIL station that has a JR HOKKAIDO RAIL PASS exchange office.

Hokkaido Rail Pass Types and Prices

JR Hoklkaido Pass Railways Lines

  • There are four types of HOKKAIDO RAIL PASS; Green (for superior-class Green cars) and Ordinary.
Type Green Ordinary
Duration Adult Child Adult Child
3-DAYS NZ$359
(Y21,500)
NZ$180
(Y10,750)
NZ$250
(Y15,000)
NZ$125
(Y7,500)
5-DAYS NZ$450
(Y27,000)
NZ$225
(Y13,500)
NZ$325
(Y19,500)
NZ$163
(Y9,750)
7-DAY NZ$500
(Y30,000)
NZ$250
(Y15,000)
NZ$367
(Y22,000)
NZ$184
(Y11,000)
Flexible 4-DAYS NZ$450
(Y27,000)
NZ$225
(Y13,500)
NZ$325
(Y19,500)
NZ$163
(Y9,750)
  • Prices are subject to change without notice
  • Pass prices for children apply from age 6 to and including age 11.

These prices are subject to exchange rate fluctuation. The applicable exchange rates are updated each morning of each working day.
If you have any question, please call 0800-525-725.

Hokkaido Rail Pass Validity

  • The HOKKAIDO RAIL PASS is valid for all the train lines offered by Hokkaido Railway Co. and bus lines of JR Hokkaido Bus (excluding Sapporo - Asahikawa / Sapporo - Monbetsu / Sapporo - Obihiro / Sapporo - Kiroro / Sapporo - Hiroo / Sapporo - Erimo, Shin Sapporo - Atsubetsu Stadium, JR Shiroishi Sta. - Sapporo Dome lines and irregular lines).
  • With a Green-type HOKKAIDO RAIL PASS, you can use Green cars operated by Hokkaido Railway Co. With an Ordinary-type HOKKAIDO RAIL PASS, you can use reserved ordinary car seats of trains operated by Hokkaido Railway Co. If you choose to ride in the sleeping car or carpet car, there is an extra charge.

Categories

Many JR HOKKAIDO trains have Green cars (superior category); all have ordinary cars. You can use Green cars or ordinary cars with a Green-type PASS, and you can use ordinary cars with an Ordinary-type PASS, without paying additional charges. Refer to the following table for details;

The car with @ can be used with JR Hokkaido pass. The car with X is required to pay additional charges.
Trains Categories Green Ordinary
Limited express and ordinary express Green car @ X
Ordinary car @ @
Green private compartment X X
Sleeping car X X
Local Ordinary car @ @
  • To make a seat reservation (free of charge), the holder should apply in advance at a JR Hokkaido travel service centre or Midori-no-madoguchi (Green Window).
  • A non-reserved seat can be used simply by presenting your HOKKAIDO RAIL PASS.

Valid Period

  • You must exchange your Exchange Order for HOKKAIDO RAIL PASS within three months from the date of issue. At that time, you must specify the date that you want to start using the PASS. It can be any date within one month from the date the PASS is received.
  • Once the PASS has a starting date written on it, the date cannot be changed.
  • After commencing travel with the PASS beyond the valid period, it can be used until the day following its expiration date if no stops are made. If the trains you board on that day have categories requiring limited express or express charges, you must pay the applicable charges.

How to reserve a seat

sign for reservation
The sign for a reservation office (midori-no-madoguchi)
  • Seat reservations can be made without additional payment. To make a reservation, apply at any major station or Travel Service Centre (Twinkle Plaza) or a reservation office (midori-no-madoguchi) at a JR HOKKAIDO station. There, present your PASS, and obtain your reserved-seat ticket before boarding.
  • A non-reserved seat can be used simply by presenting your HOKKAIDO RAIL PASS.
  • Seat reservations cannot be made before you receive the PASS in Japan.
Please note:
When seats are fully reserved, you should use a non-reserved seat. In this case, no refund can be made of the price difference between a reserved seat and a non-reserved seat.

Other usage conditions

  1. A HOKKAIDO RAIL PASS is strictly limited to the designated individual; it is not transferable from one person to another.
  2. You should carry your passport during travel, and be prepared to present it if requested.
  3. Refund of Exchange Order or HOKKAIDO RAIL PASS
    • An Exchange Order that has not been submitted for a HOKKAIDO RAIL PASS can be returned to the office where it was purchased for a refund, within one year of the date of issue. In such cases, a handling fee and communication fee will be subtracted from the refund.
    • After an Exchange Order is submitted for a HOKKAIDO RAIL PASS, the PASS can be submitted at any HOKKAIDO RAIL PASS exchange office for a refund if it is done before the starting date of the PASS. (Ten percent of the yen price of the PASS will be charged as a handling fee.)
    • No refund can be made for any reason on or after the starting date of the PASS.
    • No refund on a HOKKAIDO RAIL PASS can be made in the event of train service delays or suspension, etc.
  4. Neither an Exchange Order nor a HOKKAIDO RAIL PASS can be reissued if lost or stolen.
  5. Please take a number ticket upon boarding bus.
Note:
A HOKKAIDO RAIL PASS cannot be used in an automatic ticket-reading gate. Please present the PASS at a manned gate.